Visa-exempt foreign nationals flying to or transiting through a Canadian airport must have a valid ETA (exceptions apply). An ETA allows one to enter Canada for up to 6 months at a time, and is valid for up to 5 years. We are a private company who assist travellers in applying for a Canada eTA. We are not associated with any government.
We only collect information which you voluntarily provide to us, and which is required for processing an ETA application. We ONLY use it for the purpose of processing your application. Information connected to your personal identity
Information that identifies or is associated with you personally, such as your name, address, telephone number, and travel details is only necessary for the ETA application process. We may also use your details to identify your billing information related to the payment of your order.
Where this information comes from
We can only collect your personal information when you voluntarily provide us with the same, but in doing so, you are giving us the permission to use this information for the stated purpose. This means that you will know exactly what information about you we have used for an ETA application, as well as when and in what form you gave it to us, and for what purpose. This includes information, which you entered when you registered for our services and your billing information. It may also include information, which you provided through communication response and feedback. Other information
Other information that we collect cannot be connected with you personally or used to identify you. Some of this information is technical (for example, the type of a web browser you use) and may be used to track down technical problems, or to improve the quality of our services. Third-party tracking
Some of the pages at our site may include special tags which send information to third parties. These tags are called ‘web beacons’ and the information that they send generally involves technical details like the browser you used, information about the page itself and when it was accessed, and information sent by any cookies which the third party may have set on your computer. Sharing and transfer of information
Under some circumstances, we may share or transfer user information. These circumstances include:
Transfer to affiliated businesses, or as the result of changes to our business: If a business is owned or controlled by us, or if we are owned by it, or if we are both controlled by another business, we may share information with that business. If our business gets acquired or merged with another company, or in case all of our assets are sold to another company, user information may be included in that transfer or sale.
Legally permitted sharing of information: There may be situations in which we share user information with third parties which are not associated with us, as permitted by law.
Legally required sharing of information, and cooperation with law enforcement and other government agencies: We may share both user information and individual access information with law enforcement agencies in response to requests from those agencies, and with courts of law in response to subpoenas, other orders, or requests from those courts. We believe that cooperation with courts and law enforcement is necessary in order for us to remain in operation, and to provide you with the services that we offer. Security
We believe in the importance of security, and take reasonable steps to guarantee the confidentiality and security of your data. However, no business, organization, or agency operating on the Internet can provide a 100% guarantee that your data will be secure from all forms of intrusion, attack, illegal access, or unauthorized alteration. Individual users must always take adequate precautions when saving, providing, or transmitting personal information over the Internet, no matter what organization they are doing business with. Notifying users of changes to this policy
We may make alterations to our Privacy Policies if and when circumstances call for such changes. If we do make such changes, we will post them on our website, along with the date of the changes. We will also change the content of this page to be consistent with our changed policies.